Privacy Policy

Last updated: January 2026

Overview

BidScout (ABN 19 598 285 513) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

We collect information you provide directly to us, including:

—Email address (when you subscribe or create an account)
—Payment information (processed securely by Stripe; we don't store card details)
—Usage data (pages visited, features used)
—Communications you send to us

How We Use Your Information

We use your information to:

—Provide and improve our services
—Process payments and send transaction confirmations
—Send you updates about tenders and our services (if subscribed)
—Respond to your enquiries and support requests
—Analyse usage patterns to improve our platform

Data Security

We implement industry-standard security measures to protect your data. All data transmission is encrypted using SSL/TLS. Payment processing is handled by Stripe, a PCI-DSS compliant payment processor. We regularly review our security practices and update them as needed.

Third-Party Services

We use the following third-party services:

—Stripe for payment processing
—Analytics services to understand how our platform is used

These services have their own privacy policies governing their use of your information.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you cancel your subscription, we'll retain your information for a reasonable period to allow you to reactivate, unless you request deletion.

Your Rights

Under Australian Privacy Principles, you have the right to:

—Access the personal information we hold about you
—Request correction of inaccurate information
—Request deletion of your information
—Opt out of marketing communications

To exercise these rights, contact us at hello@bidscout.com.au.

We use essential cookies to enable core functionality like authentication and session management. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences in your browser settings.

Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of significant changes by posting a notice on our website or sending you an email.

If you have questions about this privacy policy or our data practices, please contact us.

Email: hello@bidscout.com.au

ABN: 19 598 285 513